Hi, I’m Rhonda Rauch, Owner of the Tidy Chick, and if you are looking for a GREAT little “boutique-style” Housekeeping service to trust with your home, you’ve come to the right place! Boutique Style? That’s right! Here’s why: We aren’t a big franchise cleaning company desiring to see just how many services we can fit into our schedule each day by lumping your home through a “Big Mac” assembly style process. (Just let that sink in…) What we are? Customer focused, relationship driven, individualized caretakers of your home and glad to be just that! We want to attend to your home’s needs so attentively that you’ll never again want to be without our services and wonder how you ever did!
Why Us? Here are 10 good reasons:
Consistency– Yes, we know that many companies show up the first few times and your home looks beautiful, and then what? Well, the quality diminishes and the customer service goes downhill. Much of this can be attributed to companies who put the schedule and personnel needs of the day before you and the needs of your home. Tidy Chick Housekeepers recognize that without YOU, there is no schedule to keep and go the extra mile during each and every visit.
Reliable & Dependable: You can count on us to be there when we say we will unless there are unavoidable circumstances.
Our Staff- As owner, it is my firm belief that Tidy Chick Housekeepers are the BEST out there. They aren’t just people who passed a background check, they are business partners and the lifeblood of our success. They will not only treat you well, but represent the vision of the business in the jobs they perform each day.
Best in Class Customer Service: Because we’re all too familiar with the norm, and just do it better!
Detail Orientation: As promoted in our tagline, “the Difference is in the Details”! You want clean corners? We deliver that and more by catering to all your cleaning hot buttons!
Customized Approach: Some people want us to apply an oil based product to their furniture for the maximum shine affect; some want ONLY a microfiber cloth used to wipe away dust. We will incorporate all of your likes and dislikes for a clean that’s tailored to you and your family.
Value Driven: Our services are reasonably priced in exchange for the high level of service our customers receive in exchange.
Owner Operated Small Business, Non-Franchise: As owner of the Tidy Chick, I can tell you that not all small business owners desire to become big! Being a small business allows for more agility; to plan, track, manage, and revise nearly on-the-fly if something’s not right! If you’re doing business with Molly Maid, I doubt the same is true!
Peace of Mind: We carry an adequate amount of liability insurance for your protection and a $10,000 Bond on each member of our staff. We are happy to provide proof of coverage upon request.
Guarantee: Yes, we offer a 24 hour satisfaction guarantee but more importantly once we fix what wasn’t right, you can bet that we’ll remember it the next time around; and forevermore…Amen!